Privacy Policy

Last updated: March 25, 2025

This Privacy Policy describes how thezflipcase.com (“we”, “our”, or “the Site”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

Contact Information

Email: contact@thezflipcase.com
Phone: +1 443-300-1401
Support: 24/7
Shop Address: 2526 St Paul St, Baltimore, MD 21218, USA

Collecting Personal Information

Note on Tracking: Some tracking tools (like pixels or tags) may start collecting data automatically when you visit the Site. Where legally required, tracking only activates after cookie consent is given.

When you visit the Site, we collect device information, interaction data, and order details. This includes your IP address, browser type, time zone, pages viewed, and purchase history. We also collect information if you contact us directly for support.

Personal Information We Collect

• Device Info: Collected automatically to optimize your experience.
• Order Info: Includes name, address, email, phone number, and payment details (via Shopify).
• Support Info: Data collected via direct contact with our team.

Minors

Our Site is not intended for users under 18 years old. If you are a parent and believe your child provided us data, please contact us for deletion.

Sharing Personal Information

We share personal data with service providers such as Shopify and third-party platforms as required for operations, compliance, analytics, and marketing.

Third-Party Tracking Tools

We use the following advertising tools:

• Meta Pixel (Facebook/Instagram)
• Google Ads Conversion Tracking
• TikTok Pixel
• Pinterest Tag

These platforms may collect data for behavioral advertising and conversion tracking.

Behavioral Advertising

We use your data to deliver personalized ads and product suggestions. You can manage ad settings at:

• Facebook
• Google
• Pinterest
• TikTok
• DAA (Digital Advertising Alliance)

Lawful Basis (GDPR)

If you're in the EEA, we process your data based on consent, contractual obligation, legal requirement, legitimate interest, or protection of vital interest.

Retention

We retain your data only as long as necessary for our business or unless you request deletion.

Automated Decision-Making

We do not engage in automated decision-making that significantly affects you. Shopify may use limited automation to prevent fraud.

Selling Personal Information

We do not sell personal information for money. We may share data with advertising partners, which may be considered \"sharing\" under laws like the CCPA.

Your Rights

GDPR (EU/EEA residents): You can request access, correction, deletion, or transfer of your data.

CCPA (California residents): You have the right to know, access, delete, or update your data. You may also designate an authorized agent to act on your behalf.

Cookies

We use cookies for:

• Site functionality (cart, checkout)
• Analytics and performance (Google, Shopify)
• Advertising and remarketing (Meta, TikTok, Pinterest)

Manage cookies via your browser settings or our site's cookie consent banner. Learn more: Shopify Cookie Policy

Do Not Track

We do not respond to Do Not Track (DNT) signals due to lack of industry standardization.

Changes to This Policy

We may update this policy periodically. Material changes will be announced on this page.

SMS Marketing

If you opt-in, we may send SMS updates for orders, promotions, and abandoned carts. Data is only shared with our SMS service provider and never sold.

Manage Your Preferences

You may opt-out of interest-based ads or manage your privacy settings by visiting the platforms listed above.

Questions & Complaints

If you want to access, update, or delete your data—or file a complaint—please email contact@thezflipcase.com.